What is the best way to ensure a patient understands what you are communicating?

To ensure a patient truly understands the information being communicated, obtaining feedback from the patient is essential. This approach allows for a two-way interaction where you can confirm comprehension and clarify any misunderstandings. By actively seeking feedback, whether through direct questions or by encouraging the patient to explain the information in their own words, you create an opportunity to gauge their understanding effectively.

Misunderstandings can arise easily in healthcare communication due to medical jargon or complex explanations. Therefore, asking patients to summarize what they’ve learned or to ask further questions is a crucial step in enhancing their comprehension. This process engages the patient in their care, promotes a better patient-provider relationship, and often leads to improved health outcomes as the patient feels more involved and informed.